What People Say

"Rob is a seasoned sales professional who brings strategy, execution, and leadership together. He was our top sales achiever for three consecutive years, consistently delivering results that mattered. What sets him apart is not just the revenue he delivered, but the way he combined sharp sales execution with leadership and insight. He influenced product direction with valuable market feedback, improved the customer journey by collaborating with implementation, and raised the bar for the sales team by sharing best practices, mentoring others, and is a strong team player."

Tom Labelle

Recommendation · September 2025

"I had the privilege of working with Robert Gibbins during a critical period of transition for our nonprofit organization. His extraordinary professionalism, dedication, and deep product and industry knowledge played a pivotal role in helping us implement a streamlined and efficient data management system. Robert's ability to understand organizational needs, customize solutions, and provide hands-on support made the entire process seamless and effective."

Cynthia Chirinda

Recommendation · February 2025

"Rob is one of those rare leaders who doesn't just drive results. He elevates everything and everyone around him. I saw firsthand how he constantly pushed for improvement, refining business processes, gaining sharper insights, better positioning our products, and identifying the right customers. He has an incredible ability to understand what a customer needs, even when they haven't fully articulated it themselves, and maximizes every opportunity without making them feel pressured."

Ray Labra

Recommendation · February 2025

"Robert stands out for how naturally he puts the customer first. During our time working together, he was on the sales team while I worked on implementation for a nonprofit CRM platform and a companion website-building and hosting service. We collaborated across teams to ensure that new clients enjoyed a smooth, well-communicated experience. After a sale, Robert stayed engaged by checking in on projects and keeping in touch with me to confirm that clients were receiving the features promised and that the process reflected the high level of professionalism and care he values."

Rohan Kallianpur

Recommendation · September 2025

"I first met Rob in the early 90's, when the call centre industry was just beginning to expand exponentially. It was no surprise to me that he opted to take what could have been a huge risk and moved to the Philippines to set up his own business. However, 12 years later, he's an established and well-known expert in the contact centre industry, demonstrating his energy, tenacity and business acumen. He's commercially astute, a great leader and an inspiration to others. Rob is a 'safe pair of hands' in the contact centre industry."

Peter Venn

Recommendation · July 2014

"I have known and worked with Robert for over 20 years since our early days at Merit Direct (SITEL) and can whole-heartedly recommend him as a seasoned, knowledgeable and capable Contact Centre/BPO professional. Complete with excellent operational, client and business management skills, Robert is one of the most experienced industry stalwarts and his knowledge of the offshore outsourcing market is second to none."

Barrie Collins

Recommendation · July 2014

"Rob has been a client of ours for over 4 years now. I have always found Rob to be easy to work with, approachable, extremely trustworthy, efficient and very knowledgeable in his field. Our discussions are always about how we can help each other as all good supplier/client relationships should be. Rob is extremely driven and always looking for new areas to grow and improve."

Stewart Read

Recommendation · February 2015

"Working with Rob was always a pleasure. As part of the sales team, he brought incredible energy, professionalism, and a genuine commitment to customer success. Rob has a real talent for building strong client relationships and finding solutions that truly meet their needs. He's also someone who's always looking to improve, whether it's refining sales processes, sharing feedback, or helping the team deliver an even better experience."

Olia Kukharska

Recommendation · October 2025

"Robert was an amazing mentor who helped a lot of us in his department. He saw talents we didn't even see in ourselves and helped us bring it out and expand on our skills. I will forever be grateful for all he has taught me in work and in life."

Chris Sumaway

Recommendation · March 2020

"I have learned valuable lessons back when I was managing Rob's programs in Touch Asia. He helped me to fully understand and appreciate how it is to be a leader, to take full accountability for mistakes my team made, learn from it and move on. He is a good man and a good friend."

Toni Erin Fernandez-Tolentino

Recommendation · December 2009

All recommendations are also published on LinkedIn — verify any of them on the recommender's own profile.