Demonstration site by RG Consulting · Sample content only · Not a substitute for professional medical advice · Crisis: 988

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Hello Maria. Today's queue.

Tuesday, May 5, 2026 · 8 active care navigators on shift
Live · auto-refreshes every 30 sec
2 active crisis flags · respond within 5 min 1 from Ground Chat (anon-7842), 1 from intake (Q5 elevated). Both routed to crisis team.
Crisis interventions
2 / 7
Active now / this week
Intakes today
14
↑ 23% vs yesterday
New donors this week
23
↑ 8 vs last week
Monthly recurring
$48.2k
+$1,847 this month

Intake queue 3 new

Anonymous No contact
ZIP 78704 PHQ-9 sum: 18 Q5 flagged
CRISIS Q5 Severe depression Wants therapy
4 min ago 09:47 CST
Anonymous
Anonymous · No contact ZIP 60614 Age 25-34
Self-harm history Peer support Insurance: Medicaid
22 min ago 09:29 CST
Anonymous
Anonymous · No contact ZIP 94110 Age 35-44
Severe anxiety 1-on-1 therapy Insurance: Private
1 hr ago 08:51 PST
Anonymous
Anonymous · No contact ZIP 02139 Age 18-24
Peer support Group sessions Online
2 hr ago 08:01 EST
Anonymous No contact
Just exploring Self-help resources
Resources only
3 hr ago 06:55 CST
L. Brooks Resolved
Matched to therapist Follow-up scheduled May 12
Yesterday 16:22 EST

Ground Chat — live 5 active

anon-7842 09:51 — 4 min
CRISIS · Keywords flagged: "can't go on" · Routed to 988 + counselor on standby
anon-7841 09:48 — 2 min
Selected: "I'm anxious / overwhelmed" → Grounding exercise in progress
anon-7839 09:42 — 8 min
Handoff requested · User asked for live counselor · Picked up by D. Park
anon-7837 09:38 — 14 min
Selected: "Just exploring" → Browsing resources
anon-7835 09:31
Resolved · Routed to intake form · Completed
anon-7834 09:27
Resolved · Family member of someone in crisis · Provided resources

Donor activity

SF
Sarah Foster
Monthly recurring · 12 mo · Visa ••4291
$50charged
+
New donor: A. Williams
First-time gift · Monthly · 8 min ago
$25monthly
RT
R. Thompson
One-time gift · 23 min ago
$500one-time
+
New donor: M. Patel
First-time gift · One-time · 1 hr ago
$100one-time
JK
J. Kim
Monthly recurring · 6 mo · Mastercard ••8841
$50charged

Care navigators on duty 8 / 10

MC
Maria Chen, LCSW · you
Senior care navigator · Mountain time
3 active cases
DP
David Park, LMFT
Crisis specialist · In session
5 active cases
RB
Renee Brooks, LCSW
Care navigator · Eastern
4 active cases
TJ
Tariq Johnson
Peer support coordinator
7 peer matches
SW
Sunita Walia, LPC
Care navigator · Pacific · break
2 active cases
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