Hello Maria. Today's queue.
Tuesday, May 5, 2026 · 8 active care navigators on shift
Live · auto-refreshes every 30 sec
2 active crisis flags · respond within 5 min
1 from Ground Chat (anon-7842), 1 from intake (Q5 elevated). Both routed to crisis team.
Crisis interventions
2 / 7
Active now / this week
Intakes today
14
↑ 23% vs yesterday
New donors this week
23
↑ 8 vs last week
Monthly recurring
$48.2k
+$1,847 this month
Intake queue 3 new
Anonymous No contact
4 min ago
09:47 CST
Anonymous
22 min ago
09:29 CST
Anonymous
1 hr ago
08:51 PST
Anonymous
2 hr ago
08:01 EST
Anonymous No contact
3 hr ago
06:55 CST
L. Brooks Resolved
Yesterday
16:22 EST
Ground Chat — live 5 active
anon-7842
09:51 — 4 min
anon-7841
09:48 — 2 min
anon-7839
09:42 — 8 min
anon-7837
09:38 — 14 min
anon-7835
09:31
anon-7834
09:27
Donor activity
SF
Sarah Foster
$50charged
+
New donor: A. Williams
$25monthly
RT
R. Thompson
$500one-time
+
New donor: M. Patel
$100one-time
JK
J. Kim
$50charged
Care navigators on duty 8 / 10
MC
Maria Chen, LCSW · you
Senior care navigator · Mountain time
3
active cases
DP
David Park, LMFT
Crisis specialist · In session
5
active cases
RB
Renee Brooks, LCSW
Care navigator · Eastern
4
active cases
TJ
Tariq Johnson
Peer support coordinator
7
peer matches
SW
Sunita Walia, LPC
Care navigator · Pacific · break
2
active cases