The Cost of Toleration
Most operational issues are tolerated until you put a number on them. Move the sliders. The figure is usually bigger than you expect.
Chasing, firefighting, redoing work, manual tasks, you being the bottleneck.
The team whose time gets eaten by the same broken process.
A rough blended cost per hour across those people.
Friction compounds. The longer it runs, the more it has quietly cost.
Estimated cost so far
That is roughly what this friction has cost over the period. Most of it is recoverable.
Talk it through with me, or get a fuller picture with the audit first. Both free.